FAQ

Q: What measures are being taken to keep my account save while  you are using it??

A:NOTE that we only ask for your login details NOT of your master account. This way you can ALWAYS take control of your own account since you are the only one who knows you MASTER account details, your birthday, and secret question . Only 1 person will have access to your account while it is under our possession; the one which will be assigned to your order. This will ensure that at any  time we know who is handling your account. We only use legit methods of powerleveling (killing mobs, doing high xp missions, etc.) to level your character. We take great responsibility to make sure your account is safe.

Q: HOW will my character get XP ? Is it safe?

A:Your account will not be used in any restricted activities that can imply bad conduit (influence delivery, powerleveling ,cheating, harassment, abusing....) because your character will only “door sit” in our mission and USE our OWN high level characters from our own accounts to fight the mobs, and gain XP for your character.

 Q: How long does it take for you to start and complete  my character leveling?

A: Due to the highly customized nature of powerleveling we can only give you an estimate time of completion. Details of the time estimate should be included in the item description of the package or service you want to procure so we highly encourage you to read it first. Orders are normally started within minutes of receiving the payment.

Q: Do you support price matching against competitors? 

A:YES. At the moment, we are open to price matching even if we believe that our prices are competitive as they are .You can send price quotations at :service@levelingexperts.com  and we'll see if at your stated price the service is doable.

 CURRENCY

Q: When I buy influence/infamy how is the delivery made?

A: Delivery is mainly accomplished by contacting you first to set it up( if you are not already in logged in the game). We will email you once we are ready to meet you in game.  If you are not ready we will wait until you contact us by email or live HELP and log again and deliver! Your orders will normally be delivered to you instant or  less then1 hour of payment face to face in-game.

More details on our delivery procedure can be found on the particular item you want to buy.

 

Q: Do you offer currency trading and cross-server/cross-game transfers?

A: Yes! If you want to have your game currency transferred from one server to another or from one character to another then you have to buy from our site a TRANSFER TOKEN. We can also facilitate influence/infamy between  transfers in City of Heroes US and City of Villains EUROPE. For more details just contact our customer support representatives through LIVE HELP.

 ACCOUNT SECURITY

Q: why does your powerleveling service is better then  other companies services?

A: Because our services comes at” fist hand”, meaning we do not send your order to ANY third party leveling partners.We are the only ones that will Powerlevel your character and use your account info ?. We are doing our own powerlevleing with our own characters and we are the actually leveling team .

Q: How are refunds paid out?

A: Any refunds or order modifications that requires refund, will be instantly processed.

 SUPPORT

Q: Who do I contact in-case I want an update or ask certain questions regarding your services?

A: You may forward any questions or ask for an update by contacting our support team by clicking on any LIVE HELP button like the one on the upper right corner of this page. You may also forward correspondence to service@levleingexperts.com and we'll make sure to get back to you right away!But anyhow we are also sending you powerleveling progress notification  emails every 6 hours. Also you will receive a START  and a COMPLETION email.

Q; I am worried about giving up my username and password to someone else, is there any other way to have my Character powerleveled?

A:Yes you can get leveled even without giving us any account details... This can be done with "Blood Pact" ingame option. To be able to get leveled without giving up your account details you have to:

 1 - contact us by  LIVE HELP, or email at: service@levelingexperts.com

2 - set up the "Blood Pact" with one of our characters (as explained when you will contact us)

That way you can get leveled without giving us any account details...But please note : since XP gain is half as the normal XP due to Blood Pact - prices for this option will be higher.

 Q: What is BLOOD PACT or Leveling PACT

A:blood pact  is : Shared-Leveling works basically like the regular Pact Leveling but instead of leveling one character/toon of one member of the pact on your account. How will this work?:

1-Well FIRST You have to pact the Character you want leveled with one our own.

 What hassle-free pact leveling does is that it divides any experience point gained by one member of the pact equally among the other members.  Once we establish the pact between the characters ( yours and ours), you can go ahead and use your account as you wish and we will level everything in the background for you. With no downtime or reduce playing time so you can enjoy the game more.

 Please choose the level range you want as we break the pact as soon as the leveling is complete. (e.g. if you order 1-32 we will break the leveling pact once the leveling is done) If you decide to continue with the leveling afterwards we have NO OPTION but to login your account and level it manually.*NOTE: The leveling pact can be made only by characters below level 5.

Kindly contact our Live Help if you need clarification or anything is left unclear for you

Depending on the number of members on pact, leveling times may vary.  Time estimates provided below is for powerleveling single characters.  You have to multiply the time estimate by the number of members in your pact (e.g. 1-50 with 2 members will take 3 days to complete instead of 1)Since leveling in the blood pact system is doubling our completion time, so is the price of the powerlevleing

 Q:  How can I be sure I am not loosing my money

A: If you really want to buy , but you are afraid of loosing your money, don,t hesitate to contact us on live Help or email, and we will find a solution to help so you may feel safe about ordering on our site. Old Customers knows what we mean by this J

 Q: DO I get any bonus if I am a returning customer?

A:YES. And here is how the Bonus system works: First time customers will only receive a bonus of game items like: influence , Ae tickets or recipe. Returning customers  will all receive a %discount COUPON from 5-to25%, based on customer stats .For more informations about BONUSES feel free to contact us anytime.

Q:How do I use my Discount coupon?

A: the coupon  is a CODE from numbers and letters. After you finish shopping, right on the page where you have to choose the payment method, you see above an empty field named: “enter discount coupon”. You simply type the CODE

Back
Your IP Address is: 38.107.191.82
Copyright © 2010 LevelingExperts. Powered by Zen Cart
LevelingExperts